Customer Help

Please browse the help topics below if you require any assitance with our website.

When can I expect to receive my business cards?

Your business cards should be despatched to you within 5 working days, and are always sent by either First Class Post, or by Courier for larger orders.

Please click on a help topic below to get more information :

Ordering

Why can I only order certain types of products?

How do I order my business cards or other products?

How can I track the status of my order?

Will I receive email confirmations regarding my order?

How do I authorise an order?

Will my printed product look exactly like the proof I see on screen?

Can I cancel an order?

Do you proof read my order before printing it?

What are the "most frequent" lists for?

Delivery

When can I expect to receive my business cards?

What methods do you use to despatch my items?

I need my business cards in a hurry - what can I do?

Security

Do you hold any payment information on your website?

Website

Why can't I see an on screen proof?

User Guides

Download Online Ordering Administrator User Guide

Further Help & Assistance

Please contact our team on +44 (0)1708 223344 or email sales@cdlfm.com to request further assistance.