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Customer Help

Please browse the help topics below if you require any assitance with our website.

 

Do you proof read my order before printing it?

Our Online Ordering system is geared to provide an ordering process with maximum efficiency, so that we can offer our customers the best possible prices on all of their printed products.

Therefore we automate as much of the web to print process as we can, and so the personalised content that you may add through the website is not proof read by our staff.

Therefore it is your responsibility to ensure that what you enter is accurate and proof read by yourself before you submit your order.


Please click on a help topic below to get more information :

 

 Ordering


Why can I only order certain types of products?

How do I order my business cards or other products?

How can I track the status of my order?

Will I receive email confirmations regarding my order?

How do I authorise an order?

Will my printed product look exactly like the proof I see on screen?

Can I cancel an order?

Do you proof read my order before printing it?

What are the "most frequent" lists for?

 

 Delivery


When can I expect to receive my business cards?

What methods do you use to despatch my items?

I need my business cards in a hurry - what can I do?

 

 Security


Do you hold any payment information on your website?

 

 Website


Why can't I see an on screen proof?

 

 User Guides


Download Online Ordering Administrator User Guide

 


Further Help & Assistance

Please contact our team on +44 (0)1708 223344 or email sales@cdlfm.com to request further assistance.

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