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Customer Help

Please browse the help topics below if you require any assitance with our website.

 

Will my printed product look exactly like the proof I see on screen?

In the majority of cases your printed product will look exactly like the PDF proof that is rendered on screen.

Where the details that are entered are felt to not fit within the constraints of the template, you will see a message stating that the order may need to be reset at.

These orders may incurr a slight delay and possibly an additional artwork/setting charge.

For all other orders it can be assumed that the finished product should look like the proof, so please contact us if you feel there is cause for concern.


Please click on a help topic below to get more information :

 

 Ordering


Why can I only order certain types of products?

How do I order my business cards or other products?

How can I track the status of my order?

Will I receive email confirmations regarding my order?

How do I authorise an order?

Will my printed product look exactly like the proof I see on screen?

Can I cancel an order?

Do you proof read my order before printing it?

What are the "most frequent" lists for?

 

 Delivery


When can I expect to receive my business cards?

What methods do you use to despatch my items?

I need my business cards in a hurry - what can I do?

 

 Security


Do you hold any payment information on your website?

 

 Website


Why can't I see an on screen proof?

 

 User Guides


Download Online Ordering Administrator User Guide

 


Further Help & Assistance

Please contact our team on +44 (0)1708 223344 or email sales@cdlfm.com to request further assistance.

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