Home page        Online Ordering        Facilities Managment        Product & Services        About Us        Contact Us       
  • Login Status
Login to utilise our online services
Client Code
Username
Password
Forgotten your password?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Customer Help

Please browse the help topics below if you require any assitance with our website.

 

Do you hold any payment information on your website?

We do not hold any payment details on our website at all. All products and services are paid for directly by your organisation so we do not need to collect any payment information from you, other than your Purchase Order reference which we may need at point of ordering.

We never take any card details, or even personal information from you.


Please click on a help topic below to get more information :

 

 Ordering


Why can I only order certain types of products?

How do I order my business cards or other products?

How can I track the status of my order?

Will I receive email confirmations regarding my order?

How do I authorise an order?

Will my printed product look exactly like the proof I see on screen?

Can I cancel an order?

Do you proof read my order before printing it?

What are the "most frequent" lists for?

 

 Delivery


When can I expect to receive my business cards?

What methods do you use to despatch my items?

I need my business cards in a hurry - what can I do?

 

 Security


Do you hold any payment information on your website?

 

 Website


Why can't I see an on screen proof?

 

 User Guides


Download Online Ordering Administrator User Guide

 


Further Help & Assistance

Please contact our team on +44 (0)1708 223344 or email sales@cdlfm.com to request further assistance.

pad